Reviews

Kathryn L.

Great experience!!! Had a problem w our unit freezing up and the very friendly guy came out very quickly and its a sat!!! Definitely up help the warranty! ….only to find that my husband had failed to change the filter. Five stars! Would recommend to anyone!!!

Hanif M.

I replaced a complete furnace and AC system. This is great company and the job was done right and with Care. Johnny and his partner are very experienced and ensure that the customer is satisfied. The price is also very reasonable.

Tom D.

Johnny Figueroa was excellent. Arrived in a timely manner, assessed the situation quickly, spoke to me in terms I would understand and remedied our situation. He is an asset to your organization!! Five (5) Stars!

Prince A.

Americool is an outstanding company. Technicians like Johnny from Lawrenceville Georgia makes Americool what the company is today. I love the services and the customer service.

Joseph S.

Mr. Figueroa has worked on my AC for over 12 years keeping it going without pressure to buy a new system. When it finally went dead this month, I didn’t hesitate to call him. In less than 24 hours we were back up and running with a brand new AC. I’ve already told a few people about his services.

Trisha D.

Our home warranty company set up my connection to this company yesterday late afternoon. Within an hour Johnny called to setup an appointment! I called back this morning to schedule a time thinking it may be a few days out. To my surprise he was able to come out within the hour! He showed up, was friendly and wore a mask and booties and got to work right away. I had a working AC in a short amount of time. Will keep this company as my go to for and AC needs in the future! You will not be disappointed!

Elizabeth R.

Wonderful customer service very professional and very respectful … Johnny Figueroa checked my AC unit found it had a leak was able to fix it and did it at a price I could afford.. Thank you Johnny

Lorenzo G.

He was lightning fast and repair my unit on the spot. I highly recommend Americool for your HVAC needs. Great customer service.

Dennise B.

Fabulous service, fair price, great communication, excellent experience! I can’t say enough good about my experience – got several cards to share with all my friends and neighbors. Although I hope never to need AC help again, I’ll for sure call this company back when I need help again. 5-star experience!

Betsy M.

Johnny Figueroa is the best technician. He does high quality work, clean and fast. Always ready to answer your questions. He is a rock star! This company offers exceptional service!

Ryan M.

Excellent service. Johnny was timely and speedy arriving to our house when our AC broke and we were in a pinch. Fair prices and knowledgeable service. Johnny provided trustable advice and was very friendly. I highly recommend calling Johnny before you call the other, bigger, chains.

Jim K.

Way to go Johnny. Came on a Saturday right when expected. Quickly diagnosed the issue. Didn’t try to exaggerate the issue. Got to the point and got it fixed. Good work Johnny. Thanks!!

Drea G.

Thank you to Mr. Johnny for his exceptional customer service! I wasn’t sure what was wrong with my air conditioning system, all I know was my house was hot. I called his company after not receiving a call back from the company that was scheduled to come. I ask did he do same day service and he says I’ll be there between 12-2 and this was me calling him at 10am that same morning. Talk about prompt attention!!! Did I add because I had a late in the day appointment he juggled his schedule to get to me closer to 12. He had other appointments but also took the time to answer some questions that my neighbor had about her unit. One last plug…he’s funny and got a great spirit and attitude! Thank you again, Mr. Johhny!

Jan G.

I come from Miami where everything gets fixed and resolved the same day. I have had multiple of other incompetent technicians come and not fix the issue but John fixed the issue right away and did not charge me an arm and a leg like the other technicians have. 👏 Awesome guy I would definitely recommend John with my eyes closed!

Hailey D.

This was a true 5 star rating. The gentleman came at the time he told me and took care of the issue. He didn’t try to rip me off like one of the big companies and gave me the price before working on my hvac. Highly recommend this company when needing your ac fixes!!!

PMaureen R.

This company serviced my A/C unit in Alpharetta. They were quick to respond to my maintenance request. I received a call back the day after my request and an appointment the same day! Johnny came out and was fast, efficient and super fun to talk to!! He quickly diagnosed the problem and fixed the issue. Very knowledgeable and personable. I will definitely be referring this company to my real estate clients and friends.

Mark R.

Quick response. Found and fixed the problem with my AC quickly. Didn’t try to sell me additional services I didn’t need. Great company. Will use again in the future.

Amanda M.

We called Johnny at Americool when our upstairs AC was blowing warm air. He came to our home that morning and determined we had a leak in our 36 year old unit. He recommended that we get a new one. After a week of trying to get the money together for a new one, we just couldn’t do it (I left work to stay home with our new infant). I called Johnny to let him know. Out of the absolute goodness of his heart, he wanted to try his best to fix the leak we had without an additional charge so we would have some cool air. He and his assistant worked on it over the course of two days. Ultimately, our unit was not fixable and Johnny was able to find a used one for us. We spent much less money and are very happy with our air conditioning. Johnny is extremely kind, professional and dedicated. Americool is highly recommended!

Rhonda J.

Johnny was quick and efficient. He detected the problem, located the part and repaired the United within about 3 hours. Great service.

Jonathan F.

Thank you for the excellent service. 10/10 would recommend and a trustworthy company as well. Thank you for going above and beyond to make sure our unit worked even with a slight hiccup!

Brady M.

Johnny & the team did a great job! Found the issue and installed a new AC unit within 24 hours. Great customer service as well. Thank you!

Mike

I had a code red situation whereas my AC stopped working on Friday at 5 PM. I called Americool and they sent a team within an hour. They quickly repaired my AC and had me cool by cocktail time! Will keep them for any future AC repair needs! Was affordable and quick.

Yareidy O.

Very nice and very understanding. He was very professional and got the job done. He was very helpful and tried his best to understand. I love this company!