Our home warranty company set up my connection to this company yesterday late afternoon. Within an hour Johnny called to setup an appointment! I called back this morning to schedule a time thinking it may be a few days out. To my surprise he was able to come out within the hour! He showed up, was friendly and wore a mask and booties and got to work right away. I had a working AC in a short amount of time. Will keep this company as my go to for and AC needs in the future! You will not be disappointed!